Confusion and fear send people to Reddit for cybersecurity advice
A strange charge appears on a bank account. An email claims a package is on the way. A social media account stops accepting a password that worked yesterday. When these moments hit, many people do the same thing. They open Reddit and ask strangers for help. A new study shows how often this happens and what people ask when they do. Researchers affiliated with Google and University College London built an analysis pipeline that sifted … More
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